Form Submission

Submit your New Client Account Setup Form using this link.

Billing Questions

For questions about client (institutional) billing, contact Venessa Gamboa at 312-213-5441, or venessa.gamboa@uchicagomedicine.org.

For insurance or patient billing-related questions, contact 1-844-843-3594.

Billing Options

We understand the difficulties associated with healthcare reimbursements, so we would like to help our clients navigate our billing processes and procedures with ease and clarity.  Please continue to read on and learn about each billing option in detail. 

Institutional/Entity Billing Option

Institutional billing is available for all referral laboratories, facilities and institutions. All referral laboratories and/or facilities that choose this billing option will automatically be entered into our billing data system as an established account. A completed test requisition form with the “institution section” clearly marked/stamped is necessary in order for testing of sample to be initiated. Samples received with incomplete billing information will delay processing time.

Learn more about our institutional billing policy

Insurance Option

The University of Chicago Genetics Services Laboratories accepts most insurance plans, with the exception of Illinois and out-of-state Medicaid. For samples being billed to a patient's insurance, prior authorization is required. All paperwork and required authorization(s) must be submitted at the time of sample submission. Samples received with incomplete billing information will delay processing time.

Learn more about our insurance billing policy

Self-Pay

We apologize, but at this time, we are no longer able to offer a self-pay option.